Hi,
The system was configured to sent RFQ thru e-mail (External send) few years back and it was working properly. Since 2014 the business had stopped using this feature. Now they want to use it again, but it is not working now. We checked this and found that the condition record is missing. When we try to add the 'External Send' the error is coming (see attached pic.) Is this due to system/patch upgrade? Kindly review and advise.
Thank you,
Best Regards,