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Re: Multilevel Categorization in 7.1 - Copying from ZMPR to ZMIN with different schema

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Hi,

 

Did anyone find a solution for this?

We are facing exactly the same issue.

We have Schema 1 for Incidents & Problems and Schema 2 for Change. When a request for change is created as a follow-up from an incident then this warning message is displayed - " Schema XXX, category XXX is not a valid assignment".

The incident transaction type is not added in the application area of Schema 2 and change type is not added in the application area of Schema 1. Also, in the copying control for follow-up documents 'category' hasn't been checked.

 

Please suggest if it can solved using the standard available settings rather than development.

 

Regards

Shubhra


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